I got a ticket at a hospital car park
You were charged at a hospital while visiting, attending an appointment, or in an emergency.
What the rules say
- BPA Code of Practice
- IPC Code of Practice
- NHS hospital car-parking guidance
How to appeal, step by step
- 1
Get proof of your visit
Keep your appointment letter, ward visit confirmation, or A&E discharge note showing you were on site, and any concession the hospital offers (some refund or waive charges for patients, carers and frequent visitors).
- 2
Identify the operator
Hospital car parks are usually run by a private operator (e.g. ParkingEye, APCOA) under the BPA or IPC, so the usual signage, grace-period and keeper-liability grounds apply.
- 3
Appeal with your circumstances
Explain the medical context, attach proof of attendance, and raise any applicable concession. Combine with grace-period or payment grounds if relevant.
Frequently asked questions
Are hospital car-park charges enforceable?
They are private charges and follow the same rules as any other private car park — they must have clear signage and follow the keeper-liability rules. Medical urgency is a strong mitigation.
The hospital offers a concession — does that help?
Yes. Many hospitals waive or refund charges for patients, carers and frequent visitors. Apply for the concession and cite it in your appeal.
Draft your appeal now
AppealIQ writes a formal, law-aware letter tailored to your situation and chosen ground. Your first letter each month is free.
Appeal this to a specific operator or council
Other reasons to appeal
AppealIQ generates draft letters to assist your appeal. It is not legal advice — always review the letter and use the official appeal channel printed on your notice. Whether a charge is a private Parking Charge Notice or a statutory council Penalty Charge Notice changes the process; pick the matching guide on the appeal hub.